At Vacuum Zone, sales & service are always guaranteed. For over 6 years now, we have been offering top-quality vacuum cleaners, supplies and accessories at the lowest possible prices. We have 4 Virginia locations to personally serve you and and will also ship direct to your U.S. location. We also repair most vacuum cleaner brands.

Once an order is placed, it is the customer’s responsibility to immediately contact us by phone to cancel. Email is not sufficient due to the speed of our processing cycle. The order will ship as quickly as possible during business hours. Once shipped, the order cannot be canceled or rerouted.

We utilize UPS Ground Shipping for all of our orders. All orders that include a vacuum machine are shipped to you free, at no charge. All other orders will receive free shipping if the total purchase amount is $50 or greater. A flat shipping & handling fee will be charged to all orders with a total purchase amount less than $50. We do not ship internationally and limit sales to within the Unites States.

We do not ship to other U.S. territories, but please contact us if you'd like to request an exception at 1-703-426-9010 or email us at vacuumzone@yahoo.com.

Shipping damage: If you receive an item that was damaged in shipping or upon initial use, discover a defect, we will issue a UPS call tag for the item to be picked up and ship to you on priority a replacement at no cost to you. Please notify us immediately.

We will not sell or distribute any information collected. It is strictly for use within Vacuum Zone use only. Vacuum Zone does not sell, trade, or rent your personal information to others. Vacuum Zone may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

By using our Web site, you consent to the collection and use of this information by Vacuum Zone. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.